Our additional capabilities designed to meet your specific needs include:
Why is this a subscription model?
Eko is more than just a one-time service. It’s a platform designed to help your product pages continuously perform better. The subscription gives you ongoing access to our tools and performance data so you can test, learn, and improve over time.
What is our cancellation policy?
If Eko’s not delivering what you need, you can cancel anytime—no strings attached. We’re here to earn your trust, not lock you in.
Which would be better for me, Core or Advanced?
If you’re a small to mid-sized brand with a focused product catalog, Core is a great fit. For larger catalogs or more complex products that benefit from deeper exploration, Advanced is the way to go.
Who owns the media assets, me or Eko?
You own the final media assets we create for your brand through our Advertising Kit. Eko retains rights only to the raw production files and behind-the-scenes materials. Everything delivered for your campaigns is yours to use wherever and however you’d like.
What type of formats do you support?
Eko supports a wide range of multimedia formats and sizes, including JPEG and PNG for images, MP4 and MOV for videos, and HTML5 for interactive product visuals, ensuring optimal compatibility across different web and social platforms.
What ecommerce platforms does Eko support?
Eko works with Shopify, Magento, and most major e-commerce platforms. Don’t see yours? Let us know. We’re always expanding and can add support
