Static Images vs. Product Videos: What Drives More Conversions?
Written by:
Mary Beth Wilson
May 29, 2025
4 min Read
Shoppers don’t browse the way they used to. They want answers fast, visuals that pop, and a clear sense of what they’re buying before they hit “Add to Cart.” That’s why e-commerce brands are rethinking their product pages, and why product videos have become such a powerful tool.
If you’re still leaning on static images alone, you could be missing conversions.
Let’s dive into the differences between static images and product videos and why interactive videos in particular are helping brands create high-performing PDPs.
Static Images: The Baseline
Static images have been the go-to visual format for e-commerce PDPs since the beginning. They’re familiar, easy to produce, and can show different angles, zoomed-in details, or product variations.
But here’s where they fall short:
They rely on shoppers to do the work of imagining use cases
They don’t communicate scale, movement, or texture very well
They’re passive—no matter how many you upload, they can only show so much
Static images still play an important role, especially for quick scanning. But they can leave your shoppers with more questions than answers.
Product Videos: Showing Instead of Telling
Product videos bring your listings to life. Instead of hoping a shopper pieces together what your product does from photos, you show them in action and in a format they don’t have to work to understand.
Here’s what product videos can do:
Demonstrate real-world use and scale
Help shoppers see fit, motion, and functionality
Build trust by showing the product unfiltered
Better still? Interactive product videos let shoppers click into the details they care about, see variations in action, and explore features without scrolling away from the video. They turn your standard product videos into a discovery tool, giving your customers the control.
The Conversion Gap: Images vs. Video
Across industries, brands are seeing a clear lift when they add product videos to their PDPs:
Shoppers spend more time on page when videos are present
Conversion rates increase thanks to more confident buying decisions
Return rates go down when expectations are clearly set upfront
Even simple product videos—with no voiceover, just music and visuals—often outperform galleries full of images. They meet shoppers where they are and do the explaining for you.
And when those videos are interactive, they go a step further by letting customers explore features, compare variants, and personalize the experience to fit their needs.
When to Use Each Format
You don’t need to choose one over the other. You just need to know their strengths. Static images are great for fast browsing and specific angles, while product videos can tell the full story and give shoppers the confidence to click "Add to Cart."
The best PDPs combine both: a clean, informative image gallery and a video that pulls everything together. Adding interactive elements to those videos can make that experience even more intuitive and impactful.
Next Steps
Product videos aren’t just a nice-to-have anymore, they’re a conversion tool. And when you take them beyond passive playback into interactive video, you create a shopping experience that’s tailored and engaging, and built for decision-making.